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Customer Service Moves to the Cloud

Back in the heyday of Guitar Hero , Activision received 85,000 calls during the holiday season to a customer service department that was equipped to handle only 24 calls at a time. […]

Tom Morello To Release ‘Union Town’ Ep

According to The Pulse Of Radio , RAGE AGAINST THE MACHINE guitarist Tom Morello will release a new EP, “Union Town” , digitally on May 17 and as a CD and vinyl album on July 19. […]

RightNow Powers More Than Forty Global Gaming Companies’ Exceptional…

RightNow helps more than forty global gaming companies deliver unparalleled multi-channel customer experiences to drive revenue, increase efficiency, and build loyalty. […]

‘Why Are We Walking Away from Guitar Hero Instead of Trying to Reinvent it?’

Like last week’s Call of Duty story, that headline is ripped from an Activision memo, word-for-word. Guitar Hero III: Legends of Rock has been the best-selling video game this past generation, topping every Call of Duty game and Nintendo ‘s exercise behemoth, Wii Fit . […]

‘Running out of appetite’ for Guitar Hero

A For many gamers, February 9th, 2011 is a day that will live in infamy. A That was the day on which the highly criticized Activision killed one of the most popular party games of all time, Guitar Hero. […]

Leaked Activision Memos Compare CoD , Guitar Hero

Gaming site Giant Bomb got its hands on some internal memos at Activision discussing the status of their flagship Call of Duty franchise . […]

Activision adamant that Call of Duty will not go the way of Guitar Hero

An internal memo from Activision has revealed that the publisher is going to great lengths to reassure their staff that there is plenty of life left in the Call of Duty franchise. […]

Activision adamant that Call of Duty will not go the way of Guitar Hero

An internal memo from Activision has revealed that the publisher is going to great lengths to reassure their staff that there is plenty of life left in the Call of Duty franchise. […]

Call of Duty The ‘Stickiest’ Game Of All Time, Says Activision

When Activision killed Guitar Hero and Tony Hawk , many wondered how long it would be until Call of Duty followed in the footsteps of those franchises. […]

‘Innovation is key for Call of Duty’

Activision has long-term hopes for the Call of Duty franchise, according to leaked company memoes. […]